faq

Frequently asked questions

What is clay art?


clay art is a brand that believes what does good, looks good. And we stand as a community of local artisians that make handmade clay artificats and clothing.




How do you make this?


We make most of our products with our hands. So, no two are alike. But they're a set, much like families.




Who makes this?


Machines are not our artists. Local artists who’ve worked with us for generations are.




What about breakage?


If you receive a damaged product, let us know within 48 hrs of receiving the product and we’ll get it replaced as soon as possible. And while using it, it’ll survive everything except slippery hands.




How long does it take to ship things?


Well, that completely depends where you stay. But we try and do it as fast as possible.




Isn't terracotta delicate?


Come to think of it, it's only as delicate as we are clumsy. And just in case you drop it, it's so sustainable, it'll come back to you in another form soon.




Doesn't terracotta catch fungus?


It can, on wet monsoon days. But you need to wash it every day. If you give it some sunshine, even better. Please follow care instructions given with the product before its debut.




How can I wash the terracotta curd setter?


Just give them a rinse with a mild detergent or baking soda. Please follow care instructions given with the product before its debut.